Questions and answers
What happens when my membership lapses?
Your membership will terminate automatically, if you do not extend it on time. By the way, you may extend your membership at any time, even when you still have time remaining.
But please note: When your membership terminates, you will, of course, automatically lose all your additional features, i.e. amongst others,
- Should you have too many entries on your friends list, you may not send out any more friendship requests, but still accept requests from others
- should you have too many pictures in your profile motto, they will all be hidden until you clean up the gallery, i.e. until it is in the "NON-VIP area" in terms of quantity.
- additional profile sites which you have created will be hidden until you are VIP again
- should you have too many entries in your guestbook, it will not be deactivated, but no more entries may be made until you clean it up, i.e. until it is in the "Non-VIP area" in terms of quantity.
- the notes that you have made in your profile or in that of other chatters will not be deleted, but hidden until you become a VIP again, as the case may be.
- if you have created your own profile design, the design will be saved until you become a VIP again, but you have to change your profile to a standard design as long as you are not a VIP.
Will I be informed before my VIP time terminates?
You will receive a chatmail in due time before your VIP time terminates with the information as to when your VIP time will end.
Will my nickname be deleted if I don't extend by VIP membership?
No. You will only lose the additional features.
I am already VIP, and now there are new VIP features. Do I have to pay VIP once again?
No. All new VIP features will be made available to you immediately at no extra charge.
If I am already VIP and I extend my VIP time early, will I lose my existing VIP time?
No. You may extend your VIP membership at any time. If you already are VIP, the time that you order will be added on to the VIP time that you already have.
How long is one VIP month?
The VIP month starts on the day you become a VIP and ends on the same day of the following months.
Example: If you become a VIP for one month on 25 May at 10:00 a.m., your VIP time will end on 25 June at 9:59:59 a.m.Say you become a VIP for 6 months on 25 May at 10:00 a.m., your VIP time will end on 25 November at 9:59:59 a.m.
How long will the VIP activation take after payment?
That depends on the mode of payment. Here is an overview on how long it will take for us to process the order:
| ClickandBuy: | "immediately", that is usually 10-15 minutes at most. |
| Paypal: | -with PayPal via credit card "immediately", that is 10-15 minutes at most. - with PayPal via bank transfer at least 3 working days, about 5 "normal" days at an average. |
Do different rules apply to VIPs when chatting?
No. Apart from the additional functions, a VIP is a chatter like everyone else. A VIP has to match the customary rules as well. Should he misbehave, he will be treated just like any other chatter who misbehaves.
I have another question!
Simply contact our support.